Frequently Asked Questions

Everything you need to know about shopping with Peggy Concept Store.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the garments are in their original condition to be eligible for a full refund.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for advice.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your products sustainably sourced?

At Peggy Concept Store, we prioritize ethical manufacturing and sustainable materials. We work closely with designers who value fair labor practices and eco-friendly production methods.

Can I track my shipment once it has been sent?

Yes, as soon as your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.